Terms & Conditions
Last edited: 1 Jul 2025
1. Parties
This agreement is between:
- ProfBalance OÜ (Registry Code: 17048904), hereafter “Provider”
- The client engaging our services (“Client”)
2. Scope
These Terms govern all accounting, tax, and related services (“Services”) provided by ProfBalance OÜ, including but not limited to:
- Monthly bookkeeping and tax filings (KMD/TSD)
- Annual report preparation
- Payroll processing
- VAT compliance (including OSS/IOSS)
3. Client Obligations
The Client agrees to:
- Submit complete financial documents (invoices, bank statements, payroll records) by the 5th of each month via email/Google Drive
- Notify Provider of any business model changes affecting tax obligations
- Maintain accurate records per Estonian Accounting Act §8
4. Service Delivery
- Monthly Services: Draft reports delivered by 15th, final filings by 20th
- Annual Reports: Submitted to the Commercial Register no later than six months after the end of the financial year (by June 30 for companies with a calendar-based financial year).
- Urgent Requests: Subject to 50% surcharge if <48h notice given
5. Fees & Payments
- Fixed monthly fees (quoted in EUR) billed in advance
- Late payments incur 0.1% daily interest after 7-day grace period
- No refunds for completed filings or submitted reports
6. Liability
- Provider is not liable for:
- Client-submitted inaccurate data
- Missed deadlines due to late document submission
- Penalties arising from Client’s failure to disclose material information
- Maximum liability capped at 6x monthly fee
7. Termination
- Either party may terminate with 30 days written notice
- Client remains liable for unpaid fees and pending filings
- Provider will return the Client’s original source documents and transfer the accounting records within 14 days of contract termination. A transfer fee of €150 applies to the export or handover of processed accounting data.
8. Data Protection
- Client data processed per EU GDPR and Estonian Data Protection Act
- Bank-grade encryption used for document transfers
- Accounting records are retained for the period prescribed by the Estonian Accounting Act (generally 7 years).
9. Dispute Resolution
Governing law: Estonia
- The parties shall first attempt to resolve any disputes arising from this agreement through good-faith negotiations.
- If no agreement is reached, the dispute shall be resolved in a competent Estonian court.
10. Amendments
- Changes communicated via email 30 days prior to effect
- Continued use constitutes acceptance